Frequently Asked Questions

FAQs

Why do I need to perform address verification?

Are you in an industry where you need to send shipments to locations around the world, or send people to locations for pickups, drop-offs, repairs or other business reasons?

Are you using Microsoft Dynamics 365 (CRM) or Power Apps to store addresses (accounts, customers, contacts, work orders and so on)?

If you answered yes to both questions, you should know there is no built-in way to make sure addresses are accurate in Dynamics 365. This can result in shipments being sent to the wrong locations and returned, or people being sent to locations that do not exist. The cost of managing returns, drivers' lost time, fuel and other errors can be a real burden for any business.

Address Validation for Dynamics 365 & Power Apps is a simple and inexpensive way to reduce the cost of these errors.

Which address verification APIs do you support?

We've got you covered here.

What are the supported versions of Dynamics 365 / Power Apps Dataverse?

  • Power Apps (Dataverse) or Dynamics 365 Customer Engagement online, on a currently supported Microsoft release.
  • Compatible with Power Apps model-driven apps, and Dynamics 365 Sales, Customer Service, Field Service and Customer Insights - Journeys (Marketing).
  • Dynamics 365 on-premises is not supported.

See the full pre-requisites.

There are free community tools for address verification. Why should we buy a product?

Many of our customers came to us after the free tools they were using stopped working, stopped being maintained or took a long time to be updated.

As an ISV solution provider, we maintain our solution and make sure it stays up to date with Microsoft's platform updates. We also provide support and bug fixes.

Finally, we support a wide range of address verification APIs. This gives you choice and flexibility: research the APIs, match them with your needs, pick one and get going.

Why buy Address Validation for Dataverse if I can buy similar tools from an address verification vendor?

We position ourselves differently from traditional data quality API vendors. Most of these companies have deep data quality expertise and large proprietary databases and search algorithms, but very few have strong Dynamics 365 / Power Platform expertise. We work the other way around: our focus is an empowering and flexible address verification solution for organizations using Microsoft Dynamics 365.

How?

  • Easy configuration for administrators and end users.
  • Flexibility to enable address verification on any table and any address column.
  • The ability for CRM owners to decide which API they want to use.
  • The ability to verify addresses without user interaction (using workflows, Power Automate or bulk validation) or with a user-friendly address autocomplete control.
  • A straightforward licensing model: we do not make money on address verification transactions. We give you the tool and the freedom to choose your own verification API.

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